Using Cognitive Work Analysis and a Persuasive Design Approach to Create Effective Blood Pressure Management Systems

Abstract

When developing patient self-management applications, designs must motivate patients to engage with the intervention so as to increase their medical adherence. This paper hypothesizes that for the analysis and design of these technologies, a Cognitive Work Analysis (CWA) approach would benefit from the additional insight provided by a Persuasive Design (PD) framework. The results of this combined approach are shown to be valuable in informing an Ecological Interface Design (EID) of self-management systems. Benefits come in two ways: First, by improving patients’ understanding of their disease and how to manage it, and second by increasing their motivation to self-monitor. The next step of this research will be to devise a set of design guidelines that can be used to create effective patient self-management systems.