Abstract
Radio Frequency Identification (RFID) is a technology that can be applied to the inventory management of reagents in medical testing laboratories throughout the world. This paper focuses on the case study methodology chosen to better understand the effectiveness and safety of prototype hardware and software and the usefulness of this new technology in laboratories. Study objectives and metrics are presented first. Then the case study approach is explained along with the logic for selecting a case, the generalization of the results and the benefits of the method. Human Factors practitioners and consultants in the healthcare information technology industry will find this information useful in designing case study research of new products for their clients.
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