Abstract
Nursing turnover remains problematic, yet research with nurses is scarce in India. Turnover intentions were examined in this study to identify the critical reasons of the problem and to provide hospitals with information regarding job satisfaction as it is associated with turnover intention. Interviews were conducted with 144 nurses and top management personnel from eight hospitals in southern India. Using critical incident technique, we compared high attrition hospitals (HAH) with low attrition hospitals (LAH) and identified three key themes that distinguished them: the nature of the organization, the nature of employees and human resources (HR) paradox for turnover intentions. The research results could help identify strategies for hospitals that will minimize the high turnover rates while optimizing the levels of staff retention by providing effective work environment and career advancements.
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