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Abstract

The purpose of the study was to understand how followers as self-monitors use ingratiation for stronger leader–member exchange (LMX) leading to job satisfaction. The study attempts to show that in an interpersonal setting, the followers will actively attempt to have strong LMX with the leader, and ingratiation will be a useful tool. The research design used concurrent mixed method approach for the triangulation of results. The quantitative study using PROCESS MACRO (model 6) and a sample size of 405 showed serial mediation of ingratiation and LMX. The qualitative study using thematic analysis (sample size = 47) showed that subordinates actively indulge in LMX for stronger bonding with the leader. Triangulation with the qualitative data was added to the methodological rigour in the study. The practical implications of the study lie in looking at the relationship from a followership perspective as to how subordinates, using ingratiation and strong LMX, would enjoy proximity to the leader and greater organizational visibility. The study is unique because first it studies LMX from a subordinate’s perspective’ and second, because it studies self-monitoring which is less researched than other personality dimensions.

Keywords

Self-monitoring job satisfaction ingratiation leader–member exchange mixed method

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The Mediating Role of Leader–Member Exchange and Ingratiation in the Relationship Between Self-Monitoring and Job Satisfaction: A Mixed Method Study

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