Abstract
With a firm determination, the CEO of a small family owned company, operating in a stagnating market, starts to work to bring in change. Finding the situation to be tough to manage, CEO suggests appointing a consultant to support his initiatives. Rigidity of the systems and procedures followed in the past hinders his change initiatives. In every murky situation, the team always huddled together to reflect on their efforts. After all, it makes the unnoticeable problems noticeable and builds trust worthy relationships among all.
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