Needs Assessment and Implementation of an Employee Assistance Program

Alter J. Piturro M. (1993). HMOs and insurers. Business & Health: The State of Health Care in America. Montvale, NJ: Medical Economics.

Bureau of Labor Statistics. (1988). Bureau of Labor Statistics Survey. Washington D.C., U.S. Department of Labor.

Burke T.R. (1988). Economic impact of alcohol abuse and alcoholism. Public Health Reports, 103(6), 564–568.

Concern EAP . (1993). Utilization report. Cincinnati, OH: author.

Gitlow H.S. Gitlow S.J. (1987). The Deming guide to quality and quality and competitive position. Englewood Cliffs, NJ: Prentice-Hall, Inc.

Health care benefits survey. (1992). New York: Foster Higgins & Co. Inc.

Herman J.L. Morris L.L. Fitz-Gibbon C.T. (1987). Evaluator's handbook. Beverly Hills, CA: Sage Publications.

Polzer K. (1990). Strategies to contain health care costs. Business & Health, 8(9), 30–38.

Scherkenbach W.W. (1988). The Deming route to quality and productivity. Washington, D.C.: Ceep Press.

Smith A.R. Oss M.E. (1992). Industry statistics: What are Fortune 1000 companies doing to manage behavioral health? Open Minds, 5(9), 10.

Spicer X. Owen P. Levine D. (1983). Evaluating employee assistance programs: A sourcebook for administrators and counselors. Center City, MN: Hazeldon Foundation.

U.S. Chamber of Commerce. (1994). 1994 analysis of workers' compensation laws. Washington, D.C.: author.