AurnerRobert H. and WolfeMorris Phillip: Effective Communication in Business with Management Emphasis, 5th ed., Cincinnati, South-Western Publishing Company, 1967.
2.
ChrudenHerbert J. and ShermanArthur W.: Readings in Personal Management, Cincinnati, South-Western Publishing Company, 1961.
3.
DorisLillian, and MillerBessie May: Complete Secretary's Handbook, Special Edition, New York, Prentice-Hall, Inc., 1951.
4.
LessenberryD. D.WanousS. J. and DuncanC. H.: College Typewriting, Complete Course, 7th ed., Cincinnati, South-Western Publishing Company, 1965.
5.
MacGibbonElizabeth Gregg: Fitting Yourself for Business, 4th ed., New York, Gregg Publishing Division, McGraw-Hill Book Company, Inc., 1961.
