Workplace Violence Training Programs for Health Care Workers: An Analysis of Program Elements

This issue of Workplace Health & Safety contains a Continuing Nursing Education Module on “Workplace Violence Training Programs for Health Care Workers: An Analysis of Program Elements” 1.0 contact hour of continuing nursing education credit will be awarded by AAOHN upon successful completion of the posttest and evaluation.

A certificate will be awarded when the following requirements are met by the participant: (1) Participant logs on to the AAOHN LMS website at www.aaohn.org/education/online-learning-center and enrolls in the course ($10 members; $15 non-members); (2) The completed posttest and course evaluation are entered online at at http://www.aaohn.org by June 2019;(3) A score of 75% (6 correct answers) is achieved by the participant.

Upon completion of this lesson, the occupational health nurse will be able to:

1. Describe workplace violence (WPV) and the state of commercially-available WPV training

The American Association of Occupational Health Nurses, Inc. is an Approved Provider of continuing nursing education by the American Association of Occupational Health Nurses, Inc., an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

The American Association of Occupational Health Nurses, Inc. is additionally approved as a CNE provider by the California Board of Registered Nursing (#CEP9283).

Contact hours received for successful completion of the posttest and evaluation may be used for relicensure, certification, and re-certification.

1. Workplace violence

2. Is synonymous with assault and battery

3. Typically ends with injury or death

4. Is the primary cause of injury in healthcare settings

Which of the following is NOT a group of risk factors identified by NIOSH?

Environmental

Clinical

Organizational

Socioeconomic

Types of workplace violence include

Criminal, client/customer, personal relationships, co-workers

Terrorism, personal relationships, co-workers, client/customer

Terrorism, random, personal relationships, client/customer

Personal relationships, random, co-worker, client/customer

Violence prevention legislation was first enacted at the state level in the

1970s

1980s

1990s

After 2000

Which of the following agencies does NOT provide guidance about WPV prevention?

NIOSH

OSHA

BLS

Joint Commission

The review conducted by the authors found which element in every program?

Restraints and holds

Legal issues

De-escalation of potentially violent situations

Program evaluation methods

Safety issues when working alone was an element addressed by

11 of the 12 programs

9 of the 12 programs

6 of the 12 programs

3 of the 12 programs

Commercial, contracted WPV prevention training programs should be

Stand-alone and complete when purchased by the institution

Integrated into a health care facility’s own comprehensive violence prevention program

Computer-based to facilitate training for off-shift workers

Instituted after a significant workplace violence incident occurs