Negotiation does not have to be a test of wills. By adhering to a few simple principles, occupational health nurses can turn a potential contest into a productive cooperation.
References
1.
FisherR.UryW.PattonB. (2011). Getting to yes: Negotiating agreement without giving in. New York: Penguin.
2.
ShellR. G. (2006). Bargaining: Negotiation strategies for reasonable people. New York: Penguin.