Incivility, bullying, and mobbing at the workplace negatively impact the company and the work force.
References
1.
DavenportN.SchwartzR. D., & ElliottG. P. (2005). Mobbing: Emotional abuse in the American workplace. Ames, IA: Civil Society Publishing.
2.
FarkasS., & JohnsonJ. (2002). Aggravating circumstances: A status report on rudeness in America. A report from Public Agenda prepared for the Pew Charitable Trusts. Retrieved January 15, 2009, from www.publicagenda.org/files/pdf/aggravating_circumstances.pdf
3.
HarkreaderM. (2008). Disruptive and intimidating behaviors. Nursing Perspectives, 3(2), 16–19.
