Communication and Hands- on Problem Resolution: A Case in Event Management

Astroff M. T. , & Abbey J. R. (2011). Convention Management and Service (8th ed). Cranbury NJ, Waterbury Press.

Crouch G. I. , & Ritchie J. R. B. (1997). Convention site selection research. Journal of Convention & Exhibition Management, 1(1), 49–69.

Blau P. M. (1964). Exchange and power in social life. New York, NY: Wiley.

Gilmore A. (2011, February). Boost your budget with a DMC. Successful Meetings, 60(2), 24–26.

Harmon M. B. (2011, March). Partner Up. Successful meetings, passport supplement (4), 20–25. Recommended Readings.

Astroff M. T. , & Abbey J. R. (2011). Convention Management and Service (8th ed). Cranbury NJ, Waterbury Press.

Allen J. (2002). The business of event planning: Behind-the-scenes secrets of successful special events. Hoboken, NJ. John Wiley & Sons, Ltd.

Allen J. (2009a). Event planning: The ultimate guide to successful meetings, corporate events, fundraising galas, conferences and conventions, incentives and other special events (2nd Ed). Mississauga, Canada. John Wiley & Sons Canada, Ltd.

Allen J. (2009b). Confessions of an event planner. Mississauga, Canada. John Wiley & Sons Canada, Ltd.

Blau P. M. (1964). Exchange and power in social life. New York, NY: Wiley.

Crouch G. I. , & Ritchie J. R. B. (1997). Convention site selection research. Journal of Convention & Exhibition Management, 1(1), 49–69.

Gilmore A. (2011, February). Boost your budget with a DMC. Successful Meetings, 60(2), 24–26.

Harmon M. B. (2011, March). Partner Up. Successful meetings, passport supplement (4), 20–25.

Mcllwraith M. (Ed.). (2014). Convention industry council manual: A working guide for effective meetings and conventions [paperback] (9th Ed.). Convention Industry Council.

Rhoades L. , & Eisenberger R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87, 698–714.

Astroff M. T. , & Abbey J. R. (2011). Convention Management and Service (8th ed). Cranbury NJ, Waterbury Press.

Allen J. (2002). The business of event planning: Behind-the-scenes secrets of successful special events. Hoboken, NJ. John Wiley & Sons, Ltd.

Allen J. (2009a). Event planning: The ultimate guide to successful meetings, corporate events, fundraising galas, conferences and conventions, incentives and other special events. (2nd ed). Mississauga, Canada. John Wiley & Sons Canada, Ltd.

Allen J. (2009b). Confessions of an event planner. Mississauga, Canada. John Wiley & Sons Canada, Ltd.

Blau P. M. (1964). Exchange and power in social life. New York, NY: Wiley.

Colquitt J. A. , LePine J. A. , Piccolo R. F. , Zapata C. P. , & Rich B. L. (2012). Explaining the justice-performance relationship: Trust as exchange deepener or trust as uncertainty reducer? Journal of Applied Psychology, 97(1), 1–15.

Crouch G. I. , & Ritchie J. R. B. (1997). Convention site selection research. Journal of Convention & Exhibition Management, 1(1), 49–69.

Gilmore A. (2011, February). Boost your budget with a DMC. Successful Meetings, 60(2), 24–26.

Harmon M. B. (2011, March). Partner Up. Successful meetings, passport supplement(4), 20–25.

Mcllwraith M. (2014). (Ed.). Convention industry council manual: A working guide for effective meetings and conventions [paperback] (9th Ed.). Convention Industry Council.

Rhoades L. , & Eisenberger R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87, 698–714.

Astroff M. T. , & Abbey J. R. (2011). Convention Management and Service (8th ed). Cranbury NJ, Waterbury Press.

Allen J. (2002). The business of event planning: Behind-the-scenes secrets of successful special events. Hoboken, NJ. John Wiley & Sons, Ltd.

Allen J. (2009a). Event planning: The ultimate guide to successful meetings, corporate events, fundraising galas, conferences and conventions, incentives and other special events (2nd Ed). Mississauga, Canada. John Wiley & Sons Canada, Ltd.

Allen J. (2009b). Confessions of an event planner. Mississauga, Canada. John Wiley & Sons Canada, Ltd.

Colquitt J. A. , LePine J. A. , Piccolo R. F. , Zapata C. P. , & Rich B. L. (2012). Explaining the justice-performance relationship: Trust as exchange deepener or trust as uncertainty reducer? Journal of Applied Psychology, 97(1), 1–15.

Gilmore A. (2011, February). Boost your budget with a DMC. Successful Meetings, 60(2), 24–26.

Harmon M. B. (2011, March). Partner Up. Successful meetings, passport supplement(4), 20–25.

Mcllwraith M. (Ed.). (2014). Convention industry council manual: A working guide for effective meetings and conventions [paperback] (9th Ed.). Convention Industry Council.