Application of Computer Simulation to Teach ATM Access to Individuals with Intellectual Disabilities

Abstract

This study investigates use of computer simulation for teaching ATM use to adults with intellectual disabilities. ATM-SIM is a computer-based trainer used for teaching individuals with intellectual disabilities how to use an automated teller machine (ATM) to access their personal bank accounts. In the pilot evaluation, a prototype system was developed and used to train nine adults with intellectual disabilities how to use a local ATM. Participants were pre-tested on their ability to use an ATM and then were trained using the ATM-SIM prototype. After a brief training period, participants were again tested on their capacity to operate the actual ATM. Results demonstrate preliminary evidence that computer simulation can be used effectively to teach a specific independent living skill to adults with mental retardation. Participants required significantly fewer help prompts and made fewer errors when operating the real ATM after ATM-SIM training. Potential for electronic and information technologies to promote community inclusion was discussed.