During the 1990s providers of developmental services have aspired to offer services and supports for people with mental retardation and developmental disabilities through procedures broadly described as “person centered.” This article presents findings from an expert panel and consensus workshop process that attempted to define the primary characteristics of person centered approaches in planning and providing services and supports. Eight general hallmarks and 23 related indicators were derived, together with more extensive sets of features and indicators for person centered plans of care, team performance, and organizations. The applica-bility of person centered features and indicators to improving services and supports is discussed with respect to the interests and concerns of administrators, managers, teachers, clinicians, and other professionals, parents, advocates, and consumers, and researchers and evaluators.
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