Abstract
Background:
The burden of adverse drug event (ADE)-related emergency department (ED) visits is increasing despite several preventive measures. The objective of this paper was to develop and validate a conceptual model for a better understanding of ADE-related ED visits and to guide the design and implementation of effective interventions.
Methods:
The development of the model involved a systematic review of the literature using PubMed and Embase databases. Studies reporting the risk factors associated with ADE-related ED visits were included. The methodological qualities of the included studies were assessed using the Mixed Methods Appraisal Tool (MMAT). The model was mapped and validated using face and content validity by an expert panel. Deficiencies and targeted interventions were identified, and steps for the design and implementation were recommended.
Results:
The literature search generated 1361 articles, of which 38 were included in the review; 41 risk factors associated with ADE-related ED visits were identified. All factors were mapped, and the model was validated through face and content validity. The model consisted of six concepts related to sociodemographic factors, clinical factors, ADE-related to ED visits, ADE while in the ED, outcomes, and consequences. Interventions could be targeted at the factors identified in each concept to prevent ADE-related ED burden.
Conclusion:
A conceptual model to guide the successful design and implementation of strategies to prevent ADE-related ED visits and the occurrence of ADE at ED was developed. Clinicians should take these factors into consideration to prevent untoward events, especially when treating high-risk patients.
Background
The trend for the use of medications in the treatment and prevention of acute and chronic disease conditions is increasing among the general population globally. 1 This may be partly related to the continuous introduction of new drugs, an ageing population, and overall population growth. In the United States alone, 81% of adults >18 years had used at least one medication during the previous week, and 50% take at least one prescription drug. 2 However, according to the World Health Organization’s world medicines situation report, it was estimated that approximately 50% of all medicines were inappropriately prescribed, dispensed, or sold, and half of all patients receiving medications were unable to take their medicines properly. 1 Thus, these circumstances may lead to many adverse drug events (ADEs) that may result in hospitalization and an increase in healthcare costs.
Recently, the increasing ADE-related healthcare burden has emerged as a public health concern. It is estimated to be responsible for over 100,000 deaths annually, and represents an estimated increase in healthcare costs of US $201.4 billion.
3
ADEs are responsible for many hospital emergency department (ED) visits and admissions. ADEs account for 2–3% hospital admissions in Australia,
4
and 30.6% contributed to ED visits in Malaysia.
5
ADE-related hospitalization continues to increase despite interventions to minimize the occurrence of ADEs. A fundamental step toward prevention of the increasing ADE-related healthcare burden is continuous identification and investigation of the contributions of ADE-related hospitalizations, including the associated risk factors for ADE-related events, within the general population. This is a sequel to the published report ‘
A previous study has shown that 3 out of 10 ED visits were related to ADE. 5 It has been reported that patients presenting to the ED due to an ADE are more likely to have a longer hospital stay and additional healthcare costs compared to patients with non-ADE visits. 8 Patients with ADE-related ED visits may be discharged directly after seeing the ED physician, admitted to the ED ward, or, in many cases, transferred to an intensive care unit (ICU) or hospital ward. 5 In addition, ADEs can be moderate or severe and often lead to death or disability.9,10 Moreover, an ADE can also occur in the ED while the patient is receiving care. 11 A study reported an incidence rate of 13% for ADE among patients admitted to ED. 11 However, ADE-related ED visits are potentially preventable with appropriate interventional measures. 12 Factors associated with ADE-related ED visits and ADE occurring in the ED setting can be identified and targeted with interventions that could prevent future occurrences. While these preventive interventions are of public health significance, their successful implementation depends largely on robust theoretical and evidence-based conceptual frameworks that will identify gaps in the targeted interventions. 13 The United Kingdom (UK) Medical Research Council guidelines recommend that appropriate existing evidence, theories, modelling processes, and outcomes should be identified in order to facilitate the development of an intervention. 13 To prevent ADE-related ED visits, public health interventions based on sound theoretical evidence are therefore needed to address this growing problem.
To our knowledge, there is no available conceptual model concerning ADE-related ED visits in the published literature. Therefore, the aim of the current study was to develop and validate a conceptual model of ADE-related ED visits that can be applied in the identification of ADE-related healthcare burdens in the ED, and to guide the design of preventative interventional measures.
Methods
The design of the model involved the identification of factors associated with ADE-related ED visits through a systematic review of the literature followed by mapping and validation of the identified factors in a conceptual model, and, finally, subjecting the model to a face validity test by an independent expert panel.
Operational definitions
Development of the model
Systematic review

Preferred reporting items for systematic reviews and meta-analyses (PRISMA) flow: study selection.
Quality assessment of the included studies
The methodological qualities of the included studies were assessed using the mixed-methods appraisal tool (MMAT), version 2018. 15 Studies were ranked from one to five stars based on meeting the five-item MMAT criteria. Similarly, included studies were also rated based on the National Health Medical Research Council (NHMRC) hierarchy of evidence. 16 The quality assessment of the studies was undertaken by two reviewers and all disagreements were resolved through consensus.
Mapping of identified factors into the concepts
Factors associated with ADE-related ED visits identified from the literature were mapped into two concept groups: sociodemographic and clinical factors. The other subgroups in the clinical factor group represented ADEs encountered while in EDs, outcomes of ADE-related ED visits, and the consequences of these visits.
Validation
A table of the mapped variables was presented to an independent expert panel consisting of pharmacists and physicians with specialization and or research experience in pharmacoepidemiology research in emergency medicine. The panel reviewed the relevance of each of the identified factors and checked that each factor was appropriately mapped into each concept group, and included a review of the relationships among the concept groups/subgroups in the model. The model was revised based on feedback from the expert panel. Discrepancies were resolved through consensus by panel members. The final model was presented to the same expert panel for face validity. The panel was asked to give a judgement regarding the appropriateness, and whether the model made any sense, as well as to the relevance of the recommended interventions.
Results
The literature search from the electronic databases generated 1361 articles. Out these, 647 articles were excluded during the title and abstract screening, while 679 were excluded for reasons stated in Figure 1. Five articles were identified from a manual search of articles that were electronically retrieved. A total of 38 articles were included in the review for identifying factors associated with ADE-related ED visits. From the reviewed studies, 41 risk factors were reported to be associated with ADE-related ED visits. The factors were mapped as falling into one of the two concept groups: sociodemographic or clinical.
Quality assessment of the included studies
Of the 38 included studies, 8 met all five MMAT criteria of methodological quality; 16 studies were rated as four-star, 13 as three-star, and 1 study as a two-star rating of methodical quality. In terms of NHMRC hierarchy level of evidence, 10 of the studies were prospective cohorts with level II evidence, 14 were retrospective cohorts (III-2), 4 were case-control, and 10 were cross-sectional studies with level IV evidence (Table 1).
Summary of the included studies and quality assessment results.
ADE: adverse drug event; ED: emergency department; NHAMCS: National Hospital Ambulatory Medical Care Survey; NESARC: National Epidemiology Survey on Alcohol and Related Conditions; NEISS-CADES: National Electronic Injury Surveillance System–Cooperative Adverse Drug Event Surveillance project; CVS: cardiovascular system; AHCA: Agency for Health Care Administration; RAS: renin-angiotensin system; NSAIDS: nonsteroidal anti-inflammatory drugs; ACE: angiotensin-converting-enzyme; NEISS: National Electronic Injury Surveillance System; US United States; NR: not reported.
National Health and Medical Research Council level of evidence.
Mixed Methods Appraisal Tool score.
Mapping of the factors
Six concepts were developed, and factors identified from the studies were mapped to one of two concept groups: sociodemographic or clinical concept groups (Table 2). The remaining factors fell under one of four other subgroups: ADE-related ED visits, ADEs occurring while in ED, outcomes of ADE-related ED visits, and consequences from these visits. From the face validity, five factors initially mapped under the sociodemographic concept group were later moved to clinical factors, and two boxes were added to indicate ‘general population’ and ‘ED’ based on the expert panel’s consensus.
Concepts, mapped factors, gaps identified, and targeted interventions.
ADE: adverse drug event; ED: emergency department; CAM: complementary and alternative medicine; HCP: health care professionals.
Analysis of the conceptual model for understanding ADE-related ED visits and ADEs encountered at the ED
An ADE-related ED visit can be best explained using pharmacoepidemiological concepts. Pharmacoepidemiology is the study of the clinical use of drugs and ADEs in large numbers of people, and thus, provides an estimate of the probability of beneficial drug effects in a general population in addition to ADEs. 43 People use drugs for either therapeutic purposes such as disease management and prevention, or for illicit reasons, including ecstasy, recreational, to fit in with their peers, or for performance-enhancement such as in athletics. ADEs occur as a result of the use of drugs for all these purposes, leading to hospitalization, including unplanned visits to an ED. Empirical evidence from the reviewed studies reveals several factors as predictors of ED visits following drug use. Interventions can be targeted to these factors to prevent the increased healthcare burden of ADE-related ED visits.
The model starts with the general population. People in the community represent different socio-demographic characteristics. Some of these characteristics, such as old age,18,19,40 female gender,19,44 ethnic disparity (white), 28 low health practice index, 34 social disconnection (living alone), 30 long-term care, 27 and history of suicidal attempt, were all found to be associated with ADE-related ED visits. In addition, some individuals in the community will be involved in other use of drugs associated with ADE-related visits to the ED, such as nondependent drug abuse, 45 involuntary intoxication (e.g., unintentional poisoning), 23 self-medication, 37 use of short-acting Drug Enforcement Agency Schedule II opioids, 32 and use of cannabis and barbiturates 36 – all of which were found to be associated with ADE-related ED visits (see box on left side of general population in Figure 2).

Conceptual framework for understanding drug-related emergency department (ED) visits.
People in the community also develop illnesses and require medications; thus, being exposed to many risk factors (termed clinical factors; see box on right side of general population in Figure 2). These factors increase the likelihood of visiting an ED due to an ADE from medication use, and include a history of drug allergies, 44 chronic illness, 25 type II diabetes, essential hypertension and other comorbid conditions,24,39, 45–47 psychopathology (personality and mood disorder),30,48 mental illness, 25 recent hospital admission, 27 consulting multiple prescribers, 12 and pharmacies. 26 Other clinical factors include failure to correctly use, or not use, prescription medicines after being prescribed by a physician, 49 use of complementary and alternative medicine (CAM), 50 current medication use, 44 use of multiple medications,17,21,33,35,51–53 yellow and red triage, 20 and use of drugs with narrow therapeutic indices. 31 Drugs such as nonsteroidal anti-inflammatory drugs (NSAIDs) used in the management of chronic diseases, 41 antihypertensive medications, 38 antidiabetics, 45 antibiotics, 38 benzodiazepines, antidepressants, anticonvulsants, 54 and use of nervous system drugs 22 were also identified as factors contributing to ED visits due to an ADE. People with an increased serum creatinine level were also found to be at a higher risk of ED visits due to an ADE. 21
Socio-demographic and clinical factors, such as drug abuse/misuse, medication errors, medication nonadherence, and medication under/overdose, are also known as exposure variables, and these predispose an individual to many types of ADEs. The manifestation of these events results in acute clinical conditions leading to an unplanned ED visit (Figure 2). Different outcomes (box in Figure 2) may arise from these visits: the patient may be discharged immediately after seeing an ED physician; admission to the ED observation ward; transfer to the hospital ward or ICU; permanent disability; death.
In some instances, an individual may visit an ED with other nondrug related conditions. Due to the busy nature of the ED environment, many ADEs occur in the ED, leading to complications of pre-existing disease conditions (Figure 2). Commonly encountered ADEs while in the ED environment includes adverse drug reactions, medication errors, drug overdoses, and therapeutic failures. 42 Similarly, working hours and day in the ED have been identified by ED healthcare personnel to be independent predictors of an ADE in the ED setting. Muga and colleagues reported working at an ED between 0000 to 0800 hours, and on weekends and holidays as predictors of medication error occurring in ED settings. 29
Some consequences of ADE-related ED visits and ADEs encountered while in the ED are an increase in drug-related morbidity, mortality, and healthcare costs, prolonged hospital stay, decreased productivity and lost work hours (overall consequences box in Figure 2). 8 These consequences have negative effects on the general population (Figure 2) by increasing the socio-economic burden and ED overcrowding. This will directly or indirectly influence the occurrence of exposure variables, and increase the likelihood of ED visits due to drug use and its continuous cycle. Gaps in knowledge for targeted interventions can thus be identified and applied to any of these concepts in order to prevent or minimize future occurrences of ADE-related ED visits.
Identified gaps for intervention
Table 2 shows the gaps identified in the different concepts, including sociodemographic, clinical factors, ADE, and ADEs encountered while in the ED.
Sociodemographic factors
Previous studies have identified sociodemographic factors associated with people experiencing ADEs in the general population. These included inadequate awareness of ADE by the public, 56 high use of inappropriate medications among elderly people, 46 and absence of ADE screening tools in the community. 56 There are also a high rate of drug abuse, self-medication, and inadequate patient education concerning drug use.
Clinical factors
Identified gaps under clinical factors include inadequate pharmacogenetic and prospective cohort studies on drug use in chronic diseases. There is a minimal number of published studies concerning ADE-related ED visits and readmissions. Information on CAM use among ED patients (including CAM occurring while in the ED) has not been adequately studied or reported. 57
ADE leading to ED visits
Published information on ADE-associated ED visits is limited. There are no adequate studies concerning ADE-related ED visits and ADE occurring while in ED. 58 Furthermore, there is a lack of validated causality ADE assessment tools such as objective tools or algorithms for the causality assessment of drug treatment failure, medication errors, and drug abuse/misuse. 59
ADE occurring while in the ED
There are no adequate studies concerning ADE occurring while in ED. 58 Inadequate patient–healthcare provider (HCP) communication was identified as one cause of this problem. 60 The busy, overcrowded nature of the ED environment, coupled with inadequate counselling time with a patient, are some of the identified gaps in the ED-associated ADEs. 61 Furthermore, there is a lack of decision support tools such as computerized physician order entry systems (CPOE), barcodes, and/or screening tools to guide the HCP at ED. 56 ADEs are prevalent due to lack of clinical pharmacy units to oversee the pharmacotherapy in some ED settings. 62
Targeted interventions (population and patient-centered)
A fundamental step in preventing drug-related ED visits is to continue identifying the prevalence/incidence of healthcare burden in the ED. More studies are needed to determine the contribution of drugs in ADE-related ED visits, including those ADEs that occur while in the ED. Unfortunately, information regarding this occurrence is limited in the published literature. More published studies are needed to provide comprehensive knowledge of the healthcare burden in order to design and recommend appropriate interventions.
The developed model has identified some areas for targeted interventions. Preventive measures can be targeted from the identified concepts:
Implications of the conceptual model in public health and clinical practice
To our knowledge, this conceptual model is the first to provide an in-depth understanding of ADE-related ED visit by identifying gaps in knowledge and suggesting interventions for preventative measures. The model could guide interventionists, and public health and clinical practice policymakers in identifying areas that need intervention, in addition to planning and implementation of intervention strategies.
Limitations
The current study may be limited to the inclusion only of studies published in the English language; thus, relevant information from studies published in other languages may have been excluded.
Conclusion
A validated conceptual model for better understanding of ADE-related ED visits was developed. We identified gaps in knowledge and clinical practice as well as targeted interventions that can be used to guide implementation of strategies for preventing ADE-related ED visits, including ADEs that occur while in an ED setting. This study underscores the need for the proactive role of clinical pharmacists to ensure optimal use of medicines and minimization of ADE-related ED visits. In elderly patients, consideration of the Beers Criteria for Potentially Inappropriate Medications and Screening Tool of Older Persons’ Potentially Inappropriate Prescriptions/Screening Tool to Alert to Right Treatment Criteria would play a critical role in the prevention of ADE-related ED visits.
Highlights
(1) Drug use in the general population may lead to an ED visit with chief presenting complaints related to an ADE.
(2) An ADE may occur while in the ED from non-ADE related visits, leading to increased morbidity, mortality, and healthcare costs.
(3) The absence of an evidence-based model may lead to an intervention being less successful than anticipated.
(4) A conceptual model can guide the successful design of interventions to prevent ADE-related ED visits.
(5) A successful intervention based on a conceptual model will reduce morbidity, mortality, and healthcare costs.
Footnotes
Acknowledgements
The authors would like to thank and appreciate all members of Young Pharmacists Scholars (YPS) mentoring forum for their support, guidance, and data collection. YPS is a mentoring platform supporting research among young pharmacists. The current study is part of the YPS-mentoring program to mentor the young pharmacists on conducting research and publication.
Authors contribution
We declared that this work was conducted by the authors named in this article and all liabilities relating to the content of this article will be borne by them. All authors meet the criteria for authorship outlined by the Uniform Requirements for Manuscripts Submitted to Biomedical Journals.
Funding
This research received no specific grant from any funding agency in the public, commercial, or not-for-profit sectors.
Conflict of interest statement
The authors declare that there is no conflict of interest.
