Abstract
Background:
In Singapore, English is predominantly used on prescription medication labels (PMLs). However, many older Singaporeans cannot read English, and among those who read English, their English health literacy (EHL) proficiency varies. It is thus pertinent to examine the link between EHL and medication use outcomes in this population. The present research aims to address this question.
Methods:
Data from a national survey, on 1167 home-dwelling elderly on ⩾1 prescribed medication was analysed. The validated Health Literacy Test for Singapore was used to determine EHL. Medication non-adherence was self-reported. Path analysis examined the association between limited EHL and medication non-adherence and tested possible mediators.
Results:
Limited EHL was associated with medication non-adherence (total effect=0.35;
Conclusions:
Elderly people with limited EHL were significantly more likely than those with adequate EHL to report that they were uncertain about taking medications correctly because they had difficulty understanding the information on PMLs and this misunderstanding contributed to medication non-adherence. Interventions focused on incorporating bilingual text and/or pictograms on PMLs may reduce uncertainty in taking medication correctly and improve medication adherence among the elderly.
Introduction
Medication non-adherence and health literacy
Life expectancy among the elderly is increasing globally, and Singapore is no exception. In 2018, an individual aged 65 and above in Singapore could expect to live another 21 years.1,2 While reflective of a public health success, a longer life places the elderly at risk of chronic diseases, which often entail long term drug therapy. 3 The elderly, often at risk of multiple co-morbidities, have a higher risk of polypharmacy, which in turn is associated with a greater likelihood of medication non-adherence. 4 Adherence to prescribed medications is critical to ensuring optimal health outcomes, yet the World Health Organization reports that approximately 50% of patients do not adhere to their prescribed pharmacotherapy. 5
Medication adherence is defined as the extent to which a person’s behaviour is congruent to the prescribed medication regimen from a health provider. 5 Medication non-adherence not only impacts patient health outcomes but also contributes to rising healthcare costs. 4 Studies commonly categorise medication non-adherence into two interacting categories, namely, intentional and unintentional non-adherence.6,7 Intentional non-adherence results when the patient decides not to adhere to recommended treatments. This is best understood in terms of a patients’ beliefs and perspectives towards the use of medications. Unintentional non-adherence results when the patient intends to adhere to recommended treatments but is confronted with barriers that result in non-compliance – amongst these would be patients who face difficulties in understanding instructions on prescription medication labels (PMLs), 8 which in turn may be a result of their limited health literacy.
Health literacy is defined as the ‘degree to which individuals have the capacity to obtain, process, and understand basic health information and services needed to make appropriate health decisions’. 9 Limited health literacy is a pervasive problem. In the United States, the Institute of Medicine reports close to 90 million adults who may face difficulties understanding and acting on health-related information. 9 Further, being literate or educated may not necessarily equate to being health literate – even people with adequate education struggle to understand healthcare information. 10 Specific population sub-groups, such as the elderly, are particularly at high risk of limited health literacy. 11
In recent years, the association between health literacy and medication adherence has been widely studied; however, the resulting evidence is either inconclusive or weak.12–17 A recent review examining the impact of health literacy on medication adherence reported that the relationship was weak despite its statistical significance. It has been suggested that health literacy might have a mediated relationship with other medication adherence determinants, which are yet to be explored.18,19 Studying mediators could potentially inform interventions aiming to improve medication adherence amongst elderly patients. Our study aimed to investigate three mediating pathways by which limited health literacy, in English, could be associated with medication non-adherence among the elderly in Singapore. Singapore offers a unique setting to explore the link between limited English health literacy and medication non-adherence and its mediators among the elderly.
Hypotheses development
Hypothesis 1. Limited English health literacy is associated with medication non-adherence
The Singapore Healthcare System uses English as its primary working language, due to its historic language policy. 20 Written health information in the healthcare sector is predominantly generated in English. PMLs, also known as pharmacy-generated labels, which provide medication-related instructions to patients, are no exception. 11 In such circumstances, individuals in Singapore with limited English health literacy (EHL) are more likely to face problems in navigating and effectively utilising the healthcare system. Translating this to the context of medication taking behaviour, it is hypothesised that limited EHL is associated with medication non-adherence.
Hypothesis 2. ‘Uncertainty in taking medications correctly due to difficulty in understanding written information on PMLs’ mediates the relationship between limited EHL and medication non-adherence
Patients rely on PMLs to understand how to use their medications appropriately. 21 And, in Singapore, the role played by PMLs in informing patients about their prescribed medications is paramount. While patients are often counselled by healthcare providers (pharmacists, pharmacy technicians, physicians, nurses and clinic assistants) on how to take or use their medications as prescribed, studies from elsewhere show that patients usually do not remember these conversations. 22 Further, in Singapore, patients are often not provided with manufacturer-supplied patient information leaflets (PILs), likely due to more than one reason: providers are not legally required to provide them; 23 and PILs may be discarded when bulk-procured medications are re-packaged at the pharmacies. 24 Moreover, providers may refrain from providing PILs that detail undesirable effects of the prescribed medications because such details are known to create fear and anxiety and providers are concerned that this may promote intentional non-adherence amongst consumers. 25
Thus, given the centrality of PMLs – which are predominantly provided in English – in Singapore, it is hypothesised that ‘uncertainty in taking medications correctly due to difficulty in understanding written information on PMLs’ mediates the relationship between limited EHL and medication non-adherence. Other than the contextual basis alluded to above, our hypothesis is also informed by previous studies that report limited English proficiency (a construct that is distinct from, yet closely related to, limited health literacy 13 ) to be associated with poorer understanding of PMLs, 12 and how this could lead to poor medication management and subsequent medication non-adherence.26–29
Hypothesis 3. Number of prescribed medications resulting from healthcare use mediates the relationship between limited EHL and non-adherence
Several studies have reported on the relationship between limited health literacy and increased healthcare use.14,30–32 Further, a recent study reported an increase of 15.1% in the prevalence of polypharmacy 33 among patients upon hospital discharge relative to hospital admission. 34 Being discharged with a higher number of prescribed medications has been reported to be associated with medication non-adherence and most patients did not understand why they were taking these medications. 4 Taken together, it is anticipated that individuals with limited EHL have increased healthcare utilisation, which in turn is associated with more prescribed medications, and subsequently medication non-adherence.
Hypothesis 4. Number of prescribed medications resulting from number of chronic diseases mediates the relationship between limited EHL and medication non-adherence
Individuals with limited health literacy have been reported to have poorer health outcomes 14 and limited knowledge of diseases and self-care strategies. Limited health literacy is a potential barrier to the uptake of preventive interventions for chronic diseases 35 and is also linked with poorer uptake of screening programmes. 14 Conversely, higher levels of health literacy have been linked to a reduction in chronic disease risk behaviours. 36 Thus, we predict that limited health literacy may be associated with more chronic diseases. Furthermore, the presence of multiple chronic diseases, common in the elderly, often necessitates complex pharmacotherapy regimens. 37 Polypharmacy is common in the elderly and several studies have identified an association between polypharmacy and medication non-adherence.4,38,39 Together, we posit that individuals with limited EHL are more likely than those with adequate EHL to have more chronic diseases, which can necessitate more prescribed medications, which in turn is associated with medication non-adherence.
Methods
Data source and analytical sample
Data from Wave 3 of the Panel on Health and Ageing of Singaporean Elderly (PHASE), a nationally representative longitudinal survey of community-dwelling elderly Singapore residents (citizens and permanent residents), was utilised. Details on the sampling approach and design of PHASE are provided elsewhere. 40 PHASE was started in 2009 (Wave 1), interviewing (in their preferred language, stratified by age group/gender/ethnicity) a random sample of 4990 Singapore residents aged ⩾60 years (or their proxy, if they were unable to respond themselves due to health reasons). Of them, 3103 elderly (or their proxy) participated in Wave 2 in the years 2011–2012. In 2015, 1572 elderly, all aged ⩾65 years (or their proxy) were re-interviewed for Wave 3, the only wave with data on prescription medication use of the PHASE participants. PHASE Wave 3 was approved by the institutional review board at the National University of Singapore. Written informed consent was obtained from all participants, in each wave.
Only Wave 3 cross sectional data was used in the present analysis. Elderly who were not taking any prescribed medications (
Measurements
Predictor: limited EHL (yes/no)
EHL was assessed using the 36-item reading comprehension section of the validated Health Literacy Test for Singapore (HLTS), 41 which is an adapted version of the Short-Test of Functional Health Literacy in Adults. It comprises of two prose passages in English, from which a total of 36 words have been selectively deleted, and participants are given a time limit of 7 min to fill in the blanks, choosing from a list of four words for each blank. Each correct choice is scored as 1, resulting in an HLTS score ranging from 0 (lowest) to 36 (highest). As suggested by the HLTS developers, limited EHL was defined as an HLTS score of ⩽26. 41 Respondents who reported that they were unable to read English were given a choice to respond to the HLTS. Those who did were assigned the score they achieved on the HLTS while those who did not were assigned a score of 0. Respondents who reported being able to read in English were all required to attempt the HLTS.
Outcome: medication non-adherence (yes/no)
Medication non-adherence was assessed using two questions on the elderly’s medication-taking behaviour: ‘In the last one month, how often did you take your medications as prescribed by the doctor?’ (All the time; Nearly all the time; Most of the time; About half the time; Less than half of the time) 42 and ‘At times do you forget to take your prescription medications?’ (Yes; No). 43 Studies have found that forgetfulness is one of the key reasons for non-intentional medication adherence among patients.44,45 Participants were classified as adherent only if they answered ‘all the time’ and ‘no’ to the two questions respectively.
Mediator: uncertainty in taking medications correctly due to difficulty in understanding written information on PMLs (ordinal: always to never)
This was assessed through the participants’ responses to ‘How often are you unsure on how to take your medications correctly because of difficulty understanding written instructions on the medication packet or bottle label?’, 46 the response options being Always (score=5); Often; Sometimes; Occasionally; Never (score=1).
Mediator: healthcare use (yes/no)
Use of three distinct types of healthcare services was assessed, through self-report: doctor visit in past three months; emergency room visit in past six months; and hospitalisation in past six months.
Mediator: number of chronic diseases
Self-reported ever-diagnosis, by a doctor, of the following chronic diseases was used to determine the number of chronic diseases: angina/myocardial infarction; other forms of heart disease; cancer; cerebrovascular disease; high blood pressure; diabetes; respiratory illness; renal/kidney/urinary tract ailments; ailments of the liver/gallbladder; joint pain, arthritis, rheumatism or nerve pain; chronic back pain; osteoporosis; glaucoma; Parkinson’s disease; thyroid disorders.
Mediator: number of prescription medications
The elderly reported on how many different prescription medications they were taking on a regular basis.
Covariates
These included socio-demographic variables (age, gender, ethnicity, highest education level completed, income adequacy and housing type) and cognitive status assessed using the Short Portable Mental Status Questionnaire. 47 Adherence to prescribed western medications may be confounded by Traditional Chinese Medicine (TCM) use among the elderly. 48 Thus, visit to a TCM practitioner or a traditional healer in the past three months (yes/no) was also included as a covariate.
Statistical analyses
Descriptive statistics were used to depict the distribution of the outcome, mediator and covariate variables in the analytical sample, overall and by EHL status. Differences in the distribution of categorical and continuous variables by EHL status were assessed through the χ2 test or
Path analysis was undertaken using the Mplus version 7.449–51 to examine the
Results
The majority of the elderly in the analytical sample were female (59.6%), of Chinese ethnicity (74%), had primary education (35.6%) and lived in four- or five-room flats (56%). More than nine in 10 (90.7%) had limited EHL; even among those who were able to read English (35.2%), 71.6% had limited EHL. Medication non-adherence was significantly higher among elderly with limited versus adequate EHL (31.4%
Distribution of the outcome, mediator and covariate variables, overall and by limited English health literacy status in the analytical sample.
Sixty-three respondents who were unsure of the number of prescription medications they were taking on a regular basis were excluded for calculation of the mean.
One respondent did not report education level. This missing value was replaced by the mode, which was primary education.
The value represents the number of incorrect responses scored on the 10-item Short Portable Mental Status Questionnaire, corrected for interviewer effect.
PML: prescription medication label.
Figure 1 illustrates the path analysis findings (the model fit indices – CFI=0.997; TLI=0.972; RMSEA=0.026; WRMR=0.397 – suggested an excellent fit). Limited EHL had a positive association with medication non-adherence (

Path diagram of the association between limited English health literacy and medication non-adherence.
Discussion
The path analysis provided support for two of our four a priori hypotheses. In line with
There is a mismatch between the EHL of elderly Singaporeans and what is expected of them in Singapore’s healthcare environment, which primarily functions in English, with nine in 10 elderly Singaporeans having limited EHL. Our finding on the prevalence of limited EHL in Singapore is similar to what was reported by The National Assessment of Adult Literacy (NAAL) conducted in the United States. The NAAL reports 88% of American adults to have limited health literacy skills and over one-third to have difficulty performing common health tasks, such as following directions on PMLs. 54 In Europe, however, only one in 10 is known to have inadequate health literacy. 55
Our findings bring into focus the juxtaposition of limited EHL among the elderly and PMLs, which are predominantly provided in English, in influencing medication non-adherence in Singapore. Improvements to existing PMLs, in ways that allow elderly Singaporeans with limited EHL to gain clarity over their PMLs, is a crucial step towards addressing uncertainty in medication taking and to promote medication non-adherence amongst this cohort. Somewhat related, previous studies have also established the association between lack of patient knowledge of their prescribed medication and medication non-adherence, and highlighted the need for adopting strategies to ensure patients’ knowledge of their prescribed medication thereby reducing medication non-adherence.56,57 And, making improvements to existing PMLs is in line with recommendations for health literacy research to focus on the ability of healthcare organisations to manage patients with inadequate health literacy, 9 rather than putting the onus on the patient.
In the Singapore context, two potential PML improvements are the use of bilingual text (English and one other official language), as a much higher proportion of elderly Singaporeans are able to read in at least one of the four official languages, 58 and inclusion of pharmaceutical pictograms. Previous researchers found that they could significantly improve Singaporeans’ understanding of PMLs by including instructions in English and one of the other languages commonly spoken by Singaporeans and also using a combination of pictograms and bilingual text. 24 Several other studies have also shown that pictograms are an effective tool to convey medication information on PMLs when used in combination with medication counselling and accompanying written text. 59 Pictograms improve knowledge on medication and side effects when accompanied by simplified written information 60 – this may be useful to address the problems posed by limited health literacy among patients. It may enable patients to be more certain in interpreting PML instructions.
The suggested improvements, however, may not be entirely useful for the elderly who are illiterate or have limited health literacy in Mandarin, Malay or Tamil. Nonetheless, to enhance communication of medication use instructions in Singapore, it is worthwhile to develop simple, standard Mandarin, Malay or Tamil translations of commonly used medication instructions, and rigorously test and, if needed, adapt existing pictograms, such as those from the International Pharmaceutical Federation (
PML instructions are often explained during medication counselling, during which misunderstandings, if any, can be clarified. This is an opportunity to address patients’ uncertainty in medication taking due to difficulty in understanding their PMLs. However, patients with limited health literacy do not generally engage in conversations with their healthcare providers. They tend not to ask questions and therefore any misunderstandings with regard to their PMLs may remain unclarified, giving rise to uncertainty on how to take or use their medications correctly and this could subsequently contribute to medication non-adherence. 62 Thus, pharmacy staff also have an important role in breaking the link between limited EHL and medication non-adherence.
Strengths and limitations
This study has several strengths. First, the study included a large sample, from a national survey of older Singaporeans. Second, participants whose first language was not English were included. Every respondent was given a chance to attempt the HLTS. This reduces the likelihood of underestimating the prevalence of low health literacy in the population being studied, which may happen if respondents who are not native speakers are excluded.63,64
However, limitations also must be taken into account when interpreting the results. First, medication adherence was assessed through self-report. While participants who are reporting non-adherence are most likely truthful, 65 we acknowledge the possibility of bias in such self-reported measures. However, there is no gold standard approach 59 for measuring medication adherence and self-report has been recommended as the type most suitable as it is quick and easy to administer. 60 Finally, while medication non-adherence is a multifaceted concept, the questions used to determine medication non-adherence are unable to distinguish between unintentional or intentional medication non-adherence.
Conclusion
In conclusion, limited EHL is pervasive among the elderly in Singapore, where PMLs are largely in English. Improving existing PMLs through the incorporation of bilingual text and/or pictograms would be beneficial for the elderly. In addition, pharmacy staff should be attentive to the fact that many elderly patients may require additional assistance to understand their medications.
Footnotes
Acknowledgements
The authors would like to thank all research participants and research staff involved in this study.
Authors’ contributions
SS contributed to the study design, data interpretation and the drafting of this manuscript. TYW and GCHL performed statistical analyses and edited the manuscript. TWE edited the manuscript, RM conceptualised the research, guided the analysis and edited the manuscript. All of the authors have made substantive intellectual contributions to the study. All authors have read and approved the final version of the manuscript.
Availability of data and materials
The datasets generated and/or analysed during the current study are available from the corresponding author.
Conflict of interest
The authors have no conflicts of interest to declare.
Ethical approval
Ethical approval for this study was obtained from the National University of Singapore’s institutional review board (NUS-IRB Ref: B-14-235).
Funding
The authors disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: This study uses data from Wave 3 of the Panel on Health and Ageing of Singaporean Elderly (PHASE), which was funded or supported by the Singapore Ministry of Health’s National Medical Research Council under its Clinician Scientist – Individual Research Grant –New Investigator Grant (NMRC-CNIG-1124-2014) and the Duke-NUS Geriatric Research Fund. This study uses data from Wave 3 of the Panel on Health and Ageing of Singaporean Elderly (PHASE), which was funded or supported by the Singapore Ministry of Health’s National Medical Research Council under its Clinician Scientist – Individual Research Grant – New Investigator Grant (NMRC-CNIG-1124-2014) and the Duke-NUS Geriatric Research Fund.
Informed consent
Written informed consent was obtained from all subjects before the study.
