ConnerJ. M., & NelsonE. C. (1999). Neonatal intensive care: Satisfaction measured from a parent's perspective. Pediatrics, 103(1), 336–349.
2.
HarrisD. D.ShepleyM. M., & WhiteR. (2006). The impact of single-room neonatal intensive care on user's health and satisfaction.Concord, CA: Coalition for Health Environments Research.