Organizational Silence and Organizational Commitment: Empirical Evidence from the Greek Public Sector

Abstract

Organizations perform better and have less employee turnover when the latter voice their suggestions and concerns. This study explores how organizational silence factors affect organizational commitment and job satisfaction. Given the limited related empirical evidence, this study investigated a randomly selected sample of 205 participants currently employed in a Greek public organization. To collect data, a structured questionnaire was used and multiple linear regression analysis was implemented to test hypotheses. Results showed the existence of the silence climate that leaded to employees’ silence behavior and negatively affected all dimensions of organizational commitment and job satisfaction. This study may help public entities’ management, especially in cases of countries with bureaucratic inefficiencies in the public administration, in order to successfully implement structural changes enhancing communication channels reducing thus silence and increase employee commitment and satisfaction.