Guest editorial: Integrated services for older people – the key to unlock our health and care services and improve the quality of care?

Age UK (2012a) Older people’s experience of emergency hospital readmission. London: Age UK. Available at: www.ageuk.org.uk/Documents/EN-GB/For-professionals/Research/Emergency_ readmission_older_peoples_experiences.pdf?dtrk=true (accessed 2 January 2014).

Age UK (2012b) Right care, first time: Services supporting safe hospital discharge and preventing hospital admission and readmission. London: Age UK. Available at: www.ageuk.org.uk/ Documents/EN-GB/For-professionals/Research/ID200060%20Right%20Care%20First%20Time%2028ppA4.pdf?dtrk=true (accessed 2 January 2014).

Alzheimer’s Society (2007) Dementia UK: The full report. London: Alzheimer’s Society. Available at: http://alzheimers.org.uk/site/scripts/download_info.php?fileID=2 (accessed 3 December 2013).

Audit Commission (2011) Joining up health and social care: Improving value for money across the interface. London: Audit Commission. Available at: http://archive.audit-commission.gov. uk/auditcommission/sitecollectiondocuments/Downloads/vfmhscinterface.pdf (accessed 5 December 2013).

Barnett K Mercer S Norbury M (2012) Epidemiology of multimorbidity and implications for health care, research, and medical education: A cross-sectional study. The Lancet 380(9836): 37–43.

Bardsley M, Steventon A, Smith J, et al. (2013) Evaluating integrated and community-based care. How do we know what works. London: Nuffield Trust. Available at: http://www.nuffieldtrust.org.uk/sites/files/nuffield/publication/evaluation_summary_final.pdf.

Bennett L and Humphries R (2013) Making best use of the better care fund. Spending to save? London: King’s Fund. Available at: http://www.kingsfund.org.uk/sites/files/kf/field/field_publication_file/making-best-use-of-the-better-care-fund-kingsfund-jan14.pdf.

British Geriatrics Society (2011) Quest for quality – British Geriatrics Society joint working party inquiry into the quality of healthcare support for older people in care homes: A call for leadership, partnership and quality improvement. London: British Geriatrics Society. Available at: www.bgs.org.uk/campaigns/carehomes/quest_quality_care_homes.pdf (accessed 20 January 2014).

Centre for Policy on Ageing (2009a) Ageism and age discrimination in primary and community health care in the United Kingdom: A review from the literature, London: Centre for Policy on Ageing.

Centre for Policy on Ageing (2009b) Ageism and age discrimination in secondary health care in the United Kingdom: A review from the literature, London: Centre for Policy on Ageing.

Clegg A Young J Iliffe S (2013) Frailty in elderly people. The Lancet 381(9868): 752–762.

Cornwell J (2012) The care of frail older people with complex needs: Time for a revolution. The Sir Roger Bannister Health Summit, held at Leeds Castle, Kent, November 2011. London: The King’s Fund. Available at: www.kingsfund.org.uk/publications/care-frail-older-people- complex-needs-time-revolution).

Curry N and Ham C (2010) Clinical and service integration: The route to improved outcomes. London: The King’s Fund. Available at: www.kingsfund.org.uk/publications/clinical-and- service-integration.

Dorrell S (2013) Quoted in: Health and Social Care, adjusting to changing patterns of need. Ready for Ageing report. London: House of Lords. Available at: http://www.publications.parliament.uk/pa/ld201213/ldselect/ldpublic/140/14016.htm (accessed 7 October 2014).

Duerden M, Avery T and Payne R (2013) Polypharmacy and medicines optimisation. Making it safe and sound. Available at: http://www.kingsfund.org.uk/sites/files/kf/field/field_publication_file/polypharmacy-and-medicines-optimisation-kingsfund-nov13.pdf.

Edwards N (2014) Community Services. Key to transforming care. London: King’s Fund. Available at: http://www.kingsfund.org.uk/sites/files/kf/field/field_publication_file/community-services-nigel-edwards-feb14.pdf.

Ellins J, Glasby J, Tanner D, et al. (2012) Understanding and improving transitions of older people: A user and carer centred approach. Final report. Southampton: National Institute for Health Research Service Delivery and Organisation Programme.

Goodwin N, Dixon A, Anderson G, et al. (2014) Providing integrated care for people with complex needs. Lessons from seven international case studies. London: King’s Fund. Available at: http://www.kingsfund.org.uk/sites/files/kf/field/field_publication_file/providing-integrated-care-for-older-people-with-complex-needs-kingsfund-jan14.pdf.

Goodwin N, Smith J, Davies A, et al. (2013a) A report to the Department of Health and NHS Futures Forum 2013. London: King’s Fund and Nuffield Trust. Available at: http://www.kingsfund.org.uk/sites/files/kf/integrated-care-patients-populations-paper-nuffield-trust-kings-fund-january-2012.pdf.

Goodwin N, Sonola L, Thiel V, et al. (2013b) Co-ordinated care for people with complex chronic conditions: Key lessons and markers for success. London: The King’s Fund. Available at: www.kingsfund.org.uk/publications/co-ordinated-care-people-complex-chronic-conditions (accessed 21 January 2014).

Haggerty J (2012) Ordering the chaos for patients with multimorbidity. British Medical Journal 345: e5915.

Ham C (2011) Integrated care. What is it? Does it work? What does it mean for the NHS? London: King’s Fund. Available at: http://www.kingsfund.org.uk/sites/files/kf/field/field_publication_file/integrated-care-summary-chris-ham-sep11.pdf.

Ham C, Heenan D, Longley M, et al. (2013) Integrated care in Northern Ireland, Scotland and Wales. London: King’s Fund. Available at: http://www.kingsfund.org.uk/sites/files/kf/field/field_publication_file/integrated-care-in-northern-ireland-scotland-and-wales-kingsfund-jul13.pdf.

Ham C, Imison C, Goodwin N, et al. (2011) Where next for the NHS reforms? The case for integrated care. London: The King’s Fund. Available at: www.kingsfund.org.uk/ publications/articles/where-next-nhs-reforms-case-integrated-care.

Ham C and Walsh N (2013) Making integrated care happen at scale and pace: Lessons from experience. London: The King’s Fund. Available at: www.kingsfund.org.uk/publications/ making-integrated-care-happen-scale-and-pace (accessed 23 January 2014).

Health Service Journal (2014) Mrs Andrews’ Story: Her failed care pathway. Available at: http://www.youtube.com/watch?v=Fj_9HG_TWEM.

House of Lords (2013) ‘Ready for ageing?’ Select Committee on Public Service and Demographic Change. Report of Session 2012–13. HL Paper 140. London: The Stationery Office Limited.

Imison C, Poteliakhoff E and Thompson J (2012) Older people and emergency bed use: Exploring variation. London: The King's Fund. Available at: www.kingsfund.org.uk/publications/older- people-and-emergency-bed-use.

King’s Fund (2013) Joined-up care: Sam’s story. Available at: http://www.kingsfund.org.uk/audio-video/joined-care-sams-story.

Melzer D, Tavakoly B, Winder R, et al. (2012) Health care quality for an active later life: Improving quality of prevention and treatment through information: England 2005 to 2012. A report from the Peninsula College of Medicine and Dentistry Ageing Research Group for Age UK. Exeter: Peninsula College of Medicine and Dentistry, University of Exeter. Available at: http://medicine.exeter.ac.uk/media/universityofexeter/medicalschool/pdfs/Health_Care_Quality_for_an_Active_Later_Life_UpdatedAug2013.pdf.

National Council for Palliative Care (2011) Commissioning end of life care: Act & early to avoid A&E. Initial actions for new commissioners. London: the National Council for Palliative Care/ National End of Life Care Programme. Available at: www.ncpc.org.uk/sites/default/files/ AandE.pdf.

National Voices (2013) Integrated care: What do patients, service users and carers want? Available at: www.nationalvoices.org.uk/sites/www.nationalvoices.org.uk/files/what_patients_ want_from_integration_national_voices_paper.pdf.

Naylor C, Imison C, Addicott R, et al. (2013)Transforming our health care system. Ten priorities for commissioners. London: King’s Fund. Available at: http://www.kingsfund.org.uk/sites/files/kf/field/field_publication_file/10PrioritiesFinal2.pdf.

NHS Benchmarking (2013) National audit of intermediate care report 2013. Manchester: NHS Benchmarking Network. Available at: www.nhsbenchmarking.nhs.uk/National-Audit-of- Intermediate-Care/year-two.php.

NHS Confederation and Royal College of General Practitioners (2013) Making integrated out-of-hospital care a reality. London: The NHS Confederation. Available at: www.nhsconfed. org/Publications/Documents/Making-integrated-out-of-hospital-care-reality.pdf.

NHS Future Forum (2011) Summary report on proposed changes to the NHS. NHS Future Forum. Available at: www.gov.uk/government/uploads/system/uploads/attachment_data/ file/213748/dh_127540.pdf.

Office for National Statistics (2011) Interim life tables, 2008–2010. Newport: Office for National Statistics. Available at: www.ons.gov.uk/ons/publications/re-reference-tables. html?edition=tcm%3A77-223324.

Office for National Statistics (2012) Family resources survey 2011/12. Available at: https://www.gov.uk/government/statistics/family-resources-survey-201112 (accessed 7th November 2014).

Office for National Statistics (2013) Population estimates total persons for England and Wales and regions, mid 1971 – mid 2012. Newport: Office for National Statistics. Available at: www.ons.gov.uk/ons/rel/pop-estimate/population-estimates-for-uk–england-and-wales– scotland-and-northern-ireland/mid-2001-to-mid-2010-revised/rft—mid-2001-to-mid-2010- population-estimates-analysis-tool.zip.

Oliver D (2008) ‘“Acopia” and “social admission” are not diagnoses: why older people deserve better’. Journal of the Royal Society of Medicine 101(4): 168–174.

Oliver D, Foot C and Humphries R (2014) Making health and care systems fit for an ageing population. London: King’s Fund. Available at: http://www.canadiangeriatrics.ca/default/index.cfm/linkservid/F5ABBC5A-B646-A0DD-9ED4D95D3408E694/showMeta/0/.

Policy research unit in Policy Innovation Research (PIRU) (2014). Integrated care and support pioneers. Indicators for Integrated Care. London.

Roland M (2013) Better management of patients with multimorbidity. British Medical Journal 346: f2510.

Royal College of General Practitioners (RCGP) (2014) Coalition for collaborative care. London: RCGP. Available at: http://www.rcgp.org.uk/news/2014/march/new-coalition-launched-on-long-term-conditions.aspx.

Royal College of Nursing (RCN) (2014) Integrated health and social care in England: The 14 pioneer programmes. London: RCN. Available at: http://www.rcn.org.uk/__data/assets/pdf_file/0009/584217/18.14_Integrated_Health_and_Social_Care_in_England_The_14_Pioneer_Programmes_A_guide_for_nursing_staff.pdf.

Royal College of Physicians (RCP) (2013) Future hospital: Caring for medical patients. A report from the Future Hospital Commission to the Royal College of Physicians. London: Royal College of Physicians. Available at: www.rcplondon.ac.uk/sites/default/files/future-hospital-commission- report.pdf.

Thistlethwaite P (2011) Integrating health and social care in Torbay. Improving care for Mrs Smith. London: King’s Fund. Available at: http://www.kingsfund.org.uk/sites/files/kf/integrating-health-social-care-torbay-case-study-kings-fund-march-2011.pdf.

Timmins N and Ham C (2013) The quest for integrated health and social care. A case study in Canterbury New Zealand. London: Kings Fund. Available at: http://www.kingsfund.org.uk/sites/files/kf/field/field_publication_file/quest-integrated-care-new-zealand-timmins-ham-sept13.pdf.