Objectives: To evaluate the impact of a user-informed psycho-educational programme for people with type 1 diabetes.
Methods: Qualitative data derived from repeated interviews and diaries enabled an appraisal of participants' unique, individual experiences.
Results: Thematic analysis elicited a number of themes from each type of data (interview and diaries) which bore similarities in their representation of a process whereby change was desired, solutions were found to bring about that change, and then the process was planned or embarked upon.
Discussion: The acquisition of trustworthy information and a repertoire of coping skills accompanied by regular contact with other people with type 1 diabetes meant that participants achieved an increased sense of control in their lives and were empowered to change.
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