Chronic illness and intractability: professional—patient interactions in primary care

May C. , Mead N. Patient centredness: a history. In: Dowrick C , Frith L , eds. Ethical issues in general practice: uncertainty and responsibility. London: Routledge, 1999: 76—91.

Moreira T. The epistemic culture of research synthesis. Paper presented at Evidence in Action Workshop, Health Research Institute, Lancaster University, 11—12 November 2003 .

Sinclair S. Making doctors: an institutional apprenticeship. Oxford : Berg, 1997.

Good BJ Medicine, rationality and experience. Cambridge: Cambridge University Press, 1994: 65—87.

Atkinson P. The clinical experience: the construction and reconstruction of medical reality . Farnborough: Gower, 1981.

Becker H. , Geer B. , Hughes EC , Strauss A. Boys in white: student culture in medical school. Chicago : University of Chicago Press, 1961 .

Dowrick C. , May C. , Richardson M. , Bundred P. The biopsychosocial model of general practice: rhetoric or reality? Br J Gen Pract 1996; 46: 105—7.

Charles-Jones H. , Latimer J. , May C. Transforming general practice: the redistribution of medical work in primary care. Sociol Health Illness 2003; 25: 71—92.

Balint M. The doctor, his patient, and the illness. London : Pitman, 1957.

Bury M. Chronic illness as biographical disruption. Sociol Health Illness 1982; 4: 167—82.

Charmaz K. The body, identity, and self: adapting to impairment. Sociol Q 1995; 36: 657—80.

Clarke JN The search for legitimacy and the `expertization' of the lay person: the case of chronic fatigue syndrome. Soc Work Health Care 2000; 30: 73—93.

Peters S. , Stanley I. , Rose M. , Salmon P. Patients with medically unexplained symptoms: sources of patients' authority and implications for demands on medical care. Soc Sci Med 1998; 46: 559—65.

Lupton D. Medicine as culture: illness, disease and the body in western societies . London: Sage, 1994.

Gafni A. , Charles C. , Whelan T. The physician— patient encounter: the physician as a perfect agent for the patient versus the informed treatment decision-making model . Soc Sci Med 1998; 47: 347—54.

Chapple A. , Rogers A. `Self-care' and its relevance to developing demand management strategies: a review of qualitative research. Health Soc Care Community 1999; 7: 445—54.

Fairhurst K. , May C. Knowing patients and knowledge about patients: evidence of modes of reasoning in the consultation. Fam Pract 2001; 18: 501—5.

Harrison S. , Dowswell G. Autonomy and bureaucratic accountability in primary care: what English general practitioners say. Sociol Health Illness 2002; 24: 208—26.

Dowrick C. Rethinking the doctor—patient relationship in general practice . Health Soc Care Community 1997; 5: 11—14.

Fairhurst K. How do general practitioners experience satisfaction with their consultations? PhD thesis, University of Edinburgh , 2003.

May C. , Dowrick C. , Richardson M. The confidential patient: the social construction of therapeutic relationships in general practice. Sociol Rev 1996; 44: 187—203.

Chew-Graham C. Chronic low back pain: the interface between explanatory models and medical communications. MD thesis, University of Manchester, 1999.

May C. , Allison G. , Chapple A. , et al. Framing the doctor—patient relationship in chronic illness: a comparative study of general practitioners' accounts. Sociol Health Illness 2004; 26: 135—58.

Jessop B. The changing governance of welfare: recent trends in its primary functions, scale, and modes of coordination. Soc Policy Admin 1999; 33: 348—59.

Mohan J. Accounts of the NHS reforms: macro-, meso- and micro-level perspectives . Sociol Health Illness 1996; 18: 675—98.

Armstrong D. Clinical autonomy, individual and collective: the problem of changing doctors' behaviour. Soc Sci Med 2002; 55: 1771—7.

Britten N. Prescribing and the defence of clinical autonomy. Sociol Health Illness 2001; 23: 478—96.

Allen D. Nursing, knowledge and practice. J Health Services Res Policy 1997; 2: 190—3.

Ford S. , Schofield T. , Hope T. What are the ingredients for a successful evidence-based patient choice consultation? A qualitative study. Soc Sci Med 2003; 56: 589—602.

Butler CC , Kinnersley P. , Prout H. , Rollnick S. , Edwards A. , Elwyn G. Antibiotics and shared decision-making in primary care. J Antimicrob Chemother 2001; 48: 435—40.

Rousseau N. , McColl E. , Newton J. , Grimshaw J. , Eccles M. Practice based, longitudinal, qualitative interview study of computerised evidence based guidelines in primary care . BMJ 2003; 326: 314—18.

Jones R. Patient participation series 3 — the expert patient. Br J Gen Pract 2002; 52: 522.

May C. , Mort M. , Mair FS , Williams T. Factors affecting the adoption of telehealthcare technologies in the United Kingdom: the policy context and the problem of evidence. Health Informatics J 2001; 7: 131—4.