Pharmacists Connect and CARE

Summary of pharmacists’ expanded scope of practice across Canada. Ottawa (ON): Canadian Pharmacists Association; 2014. Available: www.pharmacists.ca/cpha-ca/assets/File/pharmacy-in-canada/ExpandedScopeChart.pdf (accessed March 11, 2014).

McPherson TB Fontane PE . Pharmacists’ social authority to transform community pharmacy practice. Inn Pharm 2011;2(2):Article 42.

Lynas K . Ontario leads the country in creating new class of health professional—the pharmacy technician. Can Pharm J (Ott) 2011;144:11.

Lynas K . Alberta also moving into pharmacy technician regulation. Can Pharm J (Ott) 2011;144:161.

Lynas K . British Columbia becomes second province to register regulated pharmacy technicians with expanded training and scope of practice. Can Pharm J (Ott) 2011;144:155.

Perepelkin J . Public opinion of pharmacists and pharmacist prescribing. Can Pharm J (Ott) 2011;144:86-93.

Krueger JL Hermansen-Kobulnicky CJ . Patient perspective of medication information desired and barriers to asking pharmacists questions. J Am Pharm Assoc (2003) 2011;51:510-9.

Guirguis LM . Mixed methods evaluation: pharmacists’ experiences and beliefs toward an interactive communication approach to patient interactions. Patient Educ Couns 2011;83:432-42.

Kaae S Nørgaard LS . How to engage experienced medicine users at the counter for a pharmacy-based asthma inhaler service. Int J Pharm Pract 2012;20:99-106.

Blackburn J Fedoruk C Wells B . Documenting innovative pharmacy practice in Canada 2007. Can Pharm J (Ott) 2008;141:275.

Secretariat for the Blueprint for Pharmacy National Coordinating Office. Connect and CARE model and tools. Available: www.blueprintforpharmacy.ca/docs/resource-items/connect-and-care-model-and-tools-interactive_final.pdf (accessed Oct. 16, 2013).

Beck RS Daughtridge R Sloane PD . Physician-patient communication in the primary care office: a systematic review. J Am Board Fam Pract 2002;15:25-38.

Barrier PA Li JT Jensen NM . Two words to improve physician-patient communication: what else? Mayo Clin Proc 2003;78:211-4.

Miller MJ DeWitt JE McCleeary EM O’Keefe KJ . Application of the cloze procedure to evaluate comprehension and demonstrate rewriting of pharmacy educational materials. Ann Pharmacother 2009;43:650-7.

Hugtenburg JG Blom AT Gopie CT Beckeringh JJ . Communicating with patients the second time they present their prescription at the pharmacy: discovering patients’ drug-related problems. Pharm World Sci 2004;26:328-32.

Dickinson R Hamrosi K Knapp P . Suits you? A qualitative study exploring preferences regarding the tailoring of consumer medicines information. Int J Pharm Pract 2013;21:207-15.

Boyle D Dwinnell B Platt F . Invite, listen, and summarize: a patient-centered communication technique. Acad Med 2005;80:29-32.

Pharmacist-patient consultation program (PPCP-1): an interactive approach to patient consultation. New York: Pfizer; 2002.

Cipolle RJ Strand LM Morley PC . Pharmaceutical care practice: the patient-centered approach to medication management. 3rd ed. New York: McGraw-Hill Medical; 2012.

McDonough RP Doucette WR . Using personal selling skills to promote pharmacy services. J Am Pharm Assoc (2003) 2003;43:363-74.