Leading in Times of Crisis

Abstract

In educational organizations, any situation that disrupts the education process and makes it inoperable is defined as a crisis. This teaching case study is relevant to practicing and prospective principals and administrators because it raises issues related to leading in times of crisis. Specifically, this scenario addresses the role school culture plays in lifting teachers’ and students’ morale while also enhancing student learning. This scenario takes place during the COVID-19 pandemic at a time when schools were suddenly mandated to deliver instruction remotely. In this case study, the author provides a framework designed to create intentionally inviting school cultures. Creating inviting school cultures should always be the goal of leaders, but it is even more crucial in times of crisis.