Scoping Review of Naturalistic Decision Making Studies Among Mental Health Professionals: Coverage of Characteristics and Contexts

Abstract

The Naturalistic Decision Making (NDM) paradigm is an emerging shift in how researchers study decision making in complex, real-world situations and design decision supports. The purpose of this scoping review was to describe how the NDM paradigm was applied in studies of mental health professionals. Six bibliographic databases were searched to identify NDM studies. Each study was charted for study features, participant demographics, decision contexts, and the essential characteristics of NDM research. The search identified 26 studies published from 1989 to June 2023. Approximately 35% of studies were published in a peer-reviewed journal. Quantitative (30.8%), qualitative (34.6%), and mixed (34.6%) methods were utilized in similar percentages of studies, with social workers (61.5%) most frequently represented in these studies. Approximately 69% of studies examined assessment decisions (versus diagnosis or treatment) and roughly 96% of studies examined individuals (versus teams). Most studies explored professionals’ decision making process (73.1%) and how proficient decision makers utilized their experience to make decisions (38.5%). The NDM literature among mental health professionals is growing, with many opportunities to understand clinical decision making using well-established NDM concepts and methods. The review concludes with recommendations for both NDM and mental health services researchers.