Abstract
This article discusses the technical design considerations in creating and evolving a digital volunteer platform for transcribing historic documents and collection records. We outline the thought process of our technical team in attempting to architect and build a system that could achieve a mission of collecting knowledge to promote discovery as well as a platform that was extensible, versatile, able to be integrated, and adaptable to future needs. A unique and unexpected aspect of our project is that the digital volunteers not only contributed data but also shaped (and continue to shape) the technical product, user interface, and user experience.
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