How Patients Experience Pastoral Care in a Tertiary Health Care Setting

Abstract

This research aimed to establish the level of consumer experience with pastoral/spiritual care provision in a large tertiary private hospital. Two hundred and twenty-seven patients and bereaved carers of deceased patients who had received pastoral care were surveyed, with a response rate of 20% (n = 44). The key finding was the positive impact of pastoral care encounters, with the majority of respondents reporting provision of pastoral care to be helpful, and offered with courtesy and respect.

Keywords

Consumer experience emotional support health care pastoral care spiritual support

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