Applying User Feedback during the Product Development Cycle

Abstract

The purpose of this paper is to present the application of user feedback methods during the development of the KODAK DLS System Management Software. The DLS is a large product containing not only a graphical user interface, but also many hardware components that the operator must arrange in their working environment to establish an appropriate workflow. As part of this product development, Human Factors was responsible for designing and testing the user interface, designing, and testing a customized keyboard layout, and analyzing the appropriate arrangement of the system components in the user's working environment. This paper presents the various user centered design testing methods employed and the effect each had on the product design.

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