In spite of the general appreciation of the need for usability evaluation, systematic evaluation studies of new products are the exception. This paper describes the evaluation conducted at Siemens of the prototype for a novel interface of a cellular telephone. The interface design itself is presented followed by a description of the test method, the 80 subjects sample, and the results. The conclusions focus on lessons learnt through the study and on the need of integrating usability evaluation into the product cycle.
Get full access to this article
View all access options for this article.
References
1.
AaltonenA.HyrskykariA.Räihä;K.101 spots, or how do users read menus? Human factors in computing systems, 1998, Pages 132–139.
2.
ArcherN. P.YuanY.Comparing telephone-computer interface designs: Are software simulations as good as hardware prototypes?Int. J. Human-Computer Studies, 1995 42, 169–184.
3.
BöckerM. (1996). A multiple index approach for the evaluation of picto-grams and icons. Computer Standards & Interfaces18, 107–115.
4.
Etsi (1993). ETR 070: Human Factors (HF): The Multiple Index Approach (MIA) for the evaluation of pictograms.
5.
NielsenJacobUsability Engineering. Boston: AP Professional Press, 1993.
6.
PerkinsR.KellerD.S.LudolphF. (1997). Inventing the Lisa User Interface. In: Interactions, New Visions of Human-Computer Interactionl. IV, 1, p. 40–53.
7.
WilliamE.SpenceR., Systematic Menu Design, in Proceedings of the HCI′92 Conference on People and Computers VII, Applying Models of User and System, 209–226, 1992.