A Case Study of Transparent User Interfaces in a Commercial 3-D Modeling and Paint Application

Abstract

This paper describes a case study of transparent user interface tools in a commercial 3-D modeling and paint application. It represents another step in an ongoing research program evaluating transparent human-computer interfaces. Results from previous controlled experiments were used to inform our design choices in the working product. We collected data from 11 users one month after they received the application, using a semi-structured interview. Working sessions were also video taped and analyzed. Based on these results, modifications were made and a follow-up interview was conducted three weeks later. A number of transparency-related issues were identified. This case study illustrates the value and challenges that one encounters in transitioning from basic research to commercial applications.

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