Abstract
The airline industry realizes that team performance is critical to safe and efficient operations; therefore, it has been developing and using Crew Resource Management (CRM) to improve team performance and communication within multi-person crews. The medical field is another domain that relies heavily on team performance. Although teams have been acknowledged in the medical literature, the focus has been primarily their existence, rather than improving team performance. This paper discusses the background of CRM and its application to the medical domain.
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