Abstract
Traditionally, research at Thomson has been conducted in the laboratory. This study, however, took place in users' homes. This work investigated the television (TV) viewing behaviors of nine households over an 10-week period and was designed to provide a better understanding of how and why people watch TV within the home. Applying a combination of methods from the fields of human factors and anthropology, viewing behaviors were observed via computer-logged TV commands, interviews, questionnaires, photographs, and other methods. Analysis of the resulting data will cover three major areas: 1) tabulation of computer-logged TV usage behaviors, 2) tabulation and interpretation of personal observations, and 3) comparison of the computer-logged data with the personal observations. This analysis will result in a more complete list of user requirements that includes both behavioral and emotional usability issues. Such requirements will be applied to the design of future consumer electronics.
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