Abstract
This paper demonstrates a systematic process for effectively considering in the product design process the ergonomics requirements of all who will interact with a product during its entire life cycle. This process goes beyond applications of ergonomics commonly found in industry. Development of the process is discussed. Several case studies from large corporations illustrate the application of the process including: deficiencies in conventional design processes relative to order of events, time requirements, effectiveness of the final design, and project scope. The product design process is discussed relative to when and how ergonomics should be included. Relationships are explored between ergonomics, the process, and the following concepts: design for manufacturability; design for serviceability; total quality management; customer driven products; flexible manufacturing.
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