Abstract
The development of techniques for measuring complex task performance continues to be a problem area both in government and industrial contexts. This problem becomes even more critical as emphasis moves from individual, to group and/or team performance. This paper suggests a variety of measurement techniques that have been applied to the assessment of individual complex performance, and comments on the use of these (and similar) techniques with respect to the measurement of team performance. The measures are derived from the study of “Complexity Theory” (cf. Streufert and Swezey, 1986), and include consideration of both strategic and general planning activity, as well as the diversity of action required in complex team performance situations.
Get full access to this article
View all access options for this article.
