Abstract
Our presentation two years ago discussed how to design a Usability Lab. Now that you've done that, it's time to talk about how to use a Lab effectively. Our hope is that this session will let you walk away with new ideas, practical tips, things to avoid and a better understanding of how to get the most out of the investment you have made in building a Usability Lab.
Our panel is made up of five people who currently manage Usability Labs. Discussion topics range from objective setting and data collection methods to how well the usability lab is received by development teams. Each panel member will focus on one of these aspects.
Our intent is to combine formal presentations with audience discussion. In order to do this, we ask that you be prepared to help list specific areas of interest at the beginning of the session so that presenters can address these issues. Any topics not covered during the formal presentations will be used as the discussion topics for the end of the session.
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