Abstract
A Measure of Effectiveness (MOE) is a criterion. A system that scores well according to the criterion will be accepted as effective, meaning that it achieves what is intended. This seems simple, but in fact well-meaning managers can fail to find an adequate measure, are unclear about what is intended for the system, and may even misidentify the system. The method described here is a means to help avoid common mistakes.
With the method, a manager or analyst (a user) builds a model of his or her own effectiveness assessment strategy using specially designed interactive software. The user enters data prompted by the software and views feedback consisting of graphs and ordered lists describing the user's inputs in various ways. Feedback gives the users alternative viewpoints for their inputs.
As a case study, an MOE was constructed for a Soviet artillery unit within an attacking regiment.
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