At present, Quality Circle (QC) activity is prevailing in the world, because we recognize that it contributes to an improvement of product quality as well as productivity. This paper identifies the main factors that enhance QC activity, emphasizing the organizational ones. Through a survey of enterprises working with QC activity, we find out an interrelation of factors. Factor management influences the factor culture and this last one leads to workers' involvement in jobs and to higher productivity.
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References
1.
NagamachiM.Psychology of Quality Circle (Part I), Kaibundo Publisher, Tokyo, 1987
