Abstract
Objectives: The objectives of this symposium are to identify fundamental performance measurement problems and to present theory, methods and application tools for assessing the impact of human performance on system performance. Further, case studies are used to illustrate the methods and tools. Finally, plans for development by government agencies of computer based processors implementing the tools are presented.
Scientific Importance: Design and analysis of systems involving human operators have been hampered by the lack of performance based development tools. In order to assess the impact of human performance on system performance, it is first necessary to have a reliable and quantitative means for assessing overall system performance. Second, a means is required for relating human performance to the system performance. When these two types of tools are available and are used, systems can be designed to a prescribed performance standard.
The papers in this session address fundamental performance measurement issues (including measurement reliability, sensitivity, and discrimination issues), as well as application methods and procedures.
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