Decision Support for Workload Assessment: Introducing WC FIELDE

Abstract

Currently there is a great demand for mental workload evaluation in the course of system design and modification. In light of this demand, a microprocessor-based decision support system has been created called WC FIELDE: Workload Consultant for FIELD Evaluation. The system helps the user select workload measures appropriate to his or her application from the large pool of currently available techniques. Both novices and those with some workload experience may benefit from using WC FIELDE, since the system's operation is entirely transparent and all rules involved in the decision process are available for the user to examine. WC FIELDE recommends several assessment methodologies in decreasing order of appropriateness, and provides additional information on each measure at the end of the program in the form of text files.

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