As a human factors specialist, the language you use in the design of the user interface to software is critical to putting the user in control, helping them to get their work done, and supporting them when they err. The language you use should be clear, direct, and straightforward, that is, in plain English. Your role in the software development process allows you to apply the principles of plain English to the development of effective software interfaces. We describe a set of guidelines you can use to apply these principles to your designs.
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