Nine experienced users of electronic spreadsheets each created three spreadsheets. Although participants were quite confident that their spreadsheets were accurate, 44% of the spreadsheets contained user-generated errors.
Get full access to this article
View all access options for this article.
References
1.
CardS.MoranT.NewellA.The psychology of human-computer interaction.Hillsdale, NJ: Erlbaum, 1983.
2.
CreethR.Micro-computer spreadsheets: Their uses and abuses. Journal of Accountancy, June, 1985, 90–93.
3.
GrushcowJ.Avoid these common spreadsheet errors. Lotus, July, 1984, 59–62.
Reitman-OlsonJNilsenE.Analysis of the cognition involved in spreadsheet software interaction. Paper presented at the twenty-sixth annual meeting of the Psychonomics society, 1985.