This paper describes a new methodology for evaluating the personnel-related aspects of a current system and for predicting the effects of proposed changes to the system resulting from increasing levels of automation. The methodology is the product of an interdisciplinary approach in which systems analysis, human factors, computer science, and cognitive psychology have provided the necessary knowledge bases. Although the methodology will be applied initially to the ground control operations at NASA-Godclard Space Flight Center, it can be generalized to a variety of application areas.
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