Operator Corrections during Text Entry with Word Processing Systems

Abstract

In order to answer questions related to keying errors and operator corrections, performance data were collected on typists as they keyed text into a simulated word processing system. Data are presented on the frequency of error detection, the amount of time spent correcting errors, the number of characters erased per error correction, and the types of errors corrected. Comparisons are also made between operator corrected and uncorrected errors.