A study as conducted to assess the impact of the International regulations on throughput in retail checkout workstations using “state-of-the-art” POS (Point Of Sale) equipment. Productivity measures were derived for the various workstation configurations recommended in the German guidelines as well as those designed from empirical sources. A cross-validation of these data to performances from domestic workstations was made to assess the potential impact of similar ergonomic standardization in the United States.
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References
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Safety Regulations for Display Workplaces in the Office Sector, ZH1/618, October 1980.
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Ergonomy at a Checkout, but How. (unofficial translation) Bavarian State Department of Work and Social Order, 1981.
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Ergonomics-Retail Equipment, Checkout Desks of the Future (draft), NBOSH #136, Sweden 1981.
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Ergonomic Data Concerning the Design and Adaptability of Cashier Checkout Stations (draft), CNAMTS, September 1979.
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HoffmanM.S.CramerM.L.“Workstation Design Through A Simulation Model”, Human Factors Society Annual Procedings, October 1981, pgs. 351–356.
