A detailed case-study is presented of the systematic application of ergonomics to the design of computerized workstations. These workstations, for handling emergency calls, incorporate radio and telephone equipment as well as computer displays and keyboards. The use of systems analysis techniques, the preparation of performance specifications; the design and use of ergonomic rigs and the running of trials for evaluation of prototypes are discussed.
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References
1.
Glasgow City Police Main Controllers Performance Specification, Mark 1, DDR Internal Report, No 146. 1, January 1974.
2.
Strathclyde Police Console Design Project, DDR Report No 146. 2, October 1975.
3.
Design Magazine, 322, October 1975, Design Programme reviewed under “Project”.
