Crew Resource Management (CRM) was implemented into the aviation training curriculum over three decades ago in an effort to optimize flight deck management, safety, and improve flightcrew team performance. Since the mid-1990s, other industries have shown considerable interest in adapting and implementing CRM training to train their personnel in non-technical skills. This paper reviews the implementation of CRM in healthcare, the military, and the maritime industry. A comparison of different training methods and training assessment techniques, as well as gaps in the assessment of CRM training effectiveness are discussed. Lastly, a discussion of CRM training techniques and evaluation methods developed in other industries are presented for the consideration of the aviation community.
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