The Extent of Distraction of Cell Phone Conversations for Passengers in Simulated Flight

Abstract

Currently, passengers are forbidden from making cell phone calls during flights in the United States due to cellular electronic interference. However, related research has demonstrated that the use of cell phones has little interference with avionics. Furthermore, any potential electronic interference can be eliminated by using new technology. Although talking on the cell phone does not cause electronic interference, the distraction of a passenger caused by a cell phone may negatively impact safety. The purpose of the research was to compare the extent of safety compliance (checking seatbelts, raising tray tables) and retention of announcements among three groups: cell phone conversation, face-to-face conversation (i.e., talking with the passenger next to them), and control. Findings revealed that the cell phone group and the face-to-face group recalled less information from safety announcement and complied with safety behaviors to a lesser degree than the control group. The face-to-face group was not safer than the cell phone group on any measure. Therefore, it is recommended that lifting the ban on in-flight cell phone calls should be considered.