How Well Do People Rate Their Performance With Different Cursor Settings?

Abstract

Users have many different reasons to choose one product over another and may not be fully aware of why. Understanding these reasons could help Human Factors professionals enhance the user experience by influencing design. In this study, we compared users’ subjective ratings of their performances to their actual performances to examine their ability to evaluate their performance during a point and click task using a clickpad. We used seven notebook computers and adjusted the cursor speeds in the control panel. The experimental design is within subjects with two within-group cursor speed conditions, slow and fast. Results indicate that participants are not able to accurately rank their performance on this task.

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