Ubiquitous computing is a term used to describe an approach to product and service delivery in which the technology is concealed in the background, requiring little to no interaction with the user to complete the user’s and/or the technology’s objectives. This creates unique challenges for user experience design because the typical methods and tools are not applicable. Input to the system is limited to the technology’s ability to intuit the users’ objectives through their natural behavior. Output is executed on the environment as much as to the user. Several cases are presented to illustrate the common user experience challenges when designing partially or completely ubiquitous systems.
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