Abstract
Human factors research has long addressed the issue of hazard management and the adequacy and effectiveness of product design and labeling. One issue that most professionals in the field would likely agree on is that manufacturers typically have the most information about hazards associated with their products and that they are in the best position to pass that information along to consumers. This case study regards a manufacturer who chose to provide multiple and conflicting labels when supplying product information to customers. The manufacturer failed to apply the appropriate label to its product and left that task to the consumer. A human factors analysis evaluated the design, labeling and relevant standards of care for playgrounds.
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