Abstract
A concept of operations Storyboard Tool was developed to assist authors in building a concept of operations for a new system, refining it with stakeholders, and using it to support subsequent development activities. It was developed iteratively, testing iterations by using the tool to support ongoing research and development projects at NASA Johnson Space Center. In this paper, we present lessons learned about integrating sketches and descriptions for clearer communication, the benefits of organizing descriptive information as structured data, and assisting the process of concept development. We also discuss the value of supporting workflow process and the role of human factors in systems engineering.
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