Abstract
The purpose of this research was to examine the effects of system technology (binary vs. likelihood) and probability type (false-alarm prone vs. miss-prone) on trust, compliance and reliance using a false alarm forgiving task. One-hundred university students participated in this study. Participants completed three simulated flight missions composed of two primary flight tasks and a secondary engine-monitoring task. During the first mission, participants performed the engine-monitoring task without the aid of an automated alarm system. During the second and third sessions, participants had the opportunity to perform the engine-monitoring task with the aid of an alarm system. Results partially supported our hypotheses. Consistent with prior research, system probability type had a statistically main effect on trust. As expected, system technology and probability type had a statistically significant interaction effect on compliance. However, contrary to our prediction, results showed an unexpected interaction effect between system technology and probability type on reliance. The results of this study assist in defining the association among these three constructs and will aid in the future development of application principles for human-automation interaction.
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